First, try to reload the game. Second, check if you have the latest version of Flash Player. Third, delete temporary files such as cache and cookies. You can find the instructions here. If none of the above worked, try to open the game and scroll down at the bottom of the page, where you will find a link called “Report a technical problem”. Please use it to send us a report and we will investigate it. Don’t forget to write us a few details and to let us know if you tried the above. This way, the process will be faster and you will be able to play again sooner.
Most probably you used them to speed up cooking times or to purchase tools. If you will provide us your Facebook UID (see the instructions below), we can check and give you the exact answer. Please send us a technical report or contact us on our Facebook fan page.
Please open the game and scroll down to the bottom of the page to find it. Send it to us to help us give you the best answer to your question.
Flash games can’t be played on mobile devices. Check out our fan page for the updates!
For the moment, the game is only available in English, but we are working on the translation right now.
We have more episodes in the pipeline! Make sure you regularly check our Facebook fan page for the latest updates. In the meantime, you can level up and discover new machines 😉
It is very simple! In the upper left corner, where your current amount of rubies is displayed, simply click on the “+”sign and you can see all offers. Select the one that suits you the best and then follow the instructions.
We are sorry for the inconvenience. Please send us a technical report or contact us on our Facebook fan page with your Facebook UID and the transactions details and we will get back to you shortly.
In this case, you need to contact Trial Pay to report it because they are the ones responsible for handling the offers. Please contact their Support service (you can find the link by opening again Earn Rubies). Also, please consider it can take 24 to 48 hours until your credits are credited.
Gifts must be collected within 18 hours, otherwise they will expire. Don’t forget that you can store a limited number of Spices and 20 GroMagic. Check your Spice Rack to see how many free slots you have!
Please keep in mind that there is a limit of 20 gifts per day: 20 GroMagic and 20 spices. Come back tomorrow for more freebies!
Don’t panic! You can either expand your pantry with tools, fulfill orders that require what you stored or sell the items at your Market Stand.
Easy! Once you reach level 9, you can cut down cooking times with Thyme (spice). Your friends can also help you out clicking on your active machines, when they come visit you.
Tools can be either found randomly whilst fulfilling orders, collecting items from plants & trees or claimed with rubies. Don’t forget to check out your friends’ Market Stands, you might find something there too!
Sure! Click on the order you would like to skip and click on the “bin” icon at the bottom left. The order will be replaced after waiting for a short time.
You have 5 units of energy every 4 hours. Visit your friend, click on active machines to reduce cooking times and get some cash in return!
You mainly earn story bits by fulfilling orders from the Orderboard, but you can also earn some from friends, as a thank you gift for helping them out with their machines.
Click on the Suburbia Mall icon and select the category your item belongs to.